Shipping & Payment

1. Shipping Information
We aim to process and dispatch all orders within 1–2 business days of receiving payment confirmation. Standard delivery time within Switzerland is 3–5 business days, depending on your location and courier availability.
All orders are shipped via trusted Swiss courier services to ensure that your products arrive safely and on time. Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor the progress of your delivery.

Please ensure that your shipping address is correct at the time of purchase. We cannot be held responsible for delays or losses caused by incorrect or incomplete address information. Delivery delays may also occur due to public holidays, severe weather conditions, or other factors outside our control.

Shipping fees, if applicable, will be displayed during the checkout process before you complete your purchase. From time to time, we may offer free shipping promotions; these will be clearly indicated on our website.

2. Payment Methods
We accept secure online payments via credit and debit cards through Payrexx, a trusted Swiss payment provider. Payrexx ensures that all transactions are processed securely using encrypted SSL technology, protecting your personal and financial data.

All prices are listed in Swiss Francs (CHF) unless otherwise stated. Your payment will be processed at the time of placing the order, and only once payment has been confirmed will your order be prepared for dispatch.

By completing your payment via Payrexx, you agree to their terms and conditions in addition to ours. We do not store your credit card details, and all payment data is handled exclusively by Payrexx in accordance with Swiss and EU data protection regulations.